How to Fix iPhone Unavailable on the Black Screen in White Letters

For the devices that are using iOS 15.2 or later, iPhone unavailable try again in 1/5/15 minutes message will appear when it though you input the wrong lock screen code. After entering the incorrect passcode too many times, your iPhone will be a security lockout. How can you fix this issue? You can 4 methods to fix iPhone's unavailable black screen problem.

Method 1: Erase All Content & Settings to Remove Unavailable iPhone Screen

Suppose your iPhone 13/12/11/8/7/6/ is running on iOS 15.2 or later and is connected to a cellular or wifi network. In that case, you can directly click Erase on the iPhone unavailable lock screen to unlock iPhone without a computer. You only need the Apple ID and password you used to set up the iPhone.

Step 1: Try to enter your password until the iPhone unavailable screen appears with Erase button. When you enter your password five times, you will get iPhone unavailable try again in 1 minute with only the Emergency button on the bottom center. Wait for a while, when you are able to continue to enter your passcode, try it until the security lockout screen appears and you get the Erase iPhone option on the bottom right corner.

Step 2: Now tap Erase iPhone, and then tap Erase iPhone again to confirm.

Step 3: Input your Apple ID password to sign out of your Apple ID on your iPhone.

Step 4: Tap Erase to delete all your iPhone data and settings permanently.

Minutes later, your iPhone restarts and you can follow the on-screen instructions to set up your iPhone again, restore your data & settings from a backup, and set up a new passcode.

Method 2: Unlock unavailable iPhone with iPhone Passcode Genius

If you cannot find Erase iPhone option on iPhone's unavailable black screen, what can you do to unlock your iPhone? Don’t worry, no matter which iOS the iPhone user, whether the iPhone is connected to a stable network or not, you can simply reset iPhone to factory settings using iPhone Passcode Genius, which can remove the lock screen code, Face ID, Touch ID, and other screen locks on the unavailable iPhone without Apple ID password.

Yes, you need a Windows PC that iTunes installed. Also, a lighting cable is needed to connect your iPhone to your computer. iPhone Passcode Genius should be installed on your Windows PC and activated before you go start.

Step 1: Open iPhone Passcode Genius and choose Unlock Lock Screen from the main interface.

Step 2: Click Start to continue.

Step 3: Plug the unavailable iPhone into your computer. Then follow the on-screen instructions to put iPhone into recovery mode. Click Next to continue.

For iPhone 6, press and hold the home button and the side button at the same time until you see the iTunes logo with the cable in the screen.

For iPhone 7, press and hold the volume down and the side button at the same time until you see connect to computer icon.

For iPhone 8 or later, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button until the screen shows connect to computer icon.

Step 4: Now go to confirm your device information and click on Download to get the firmware package for your iPhone. It might take few minutes to finish the downloading.

Step 5: After downloading, click the Unlock button and the unlocking process will start on your unavailable iPhone. You need to make sure the iPhone is connected during this process.

Finally, your iPhone will restart with the Hello screen on. Then you can continue to set up the iPhone by following the guides.

Method 3: Reset Unavailable iPhone with iTunes

If your iPhone is stuck on the unavailable black screen, iTunes can help you to restore it to factory settings in Windows or Mac computers. If you are using Windows PC, make sure it runs on Windows 10 or later. Besides, the latest iTunes should be installed on the computer.

Step 1: Plug the iPhone into your computer and then put the iPhone into recovery mode.

Step 2: When connected successfully, you can get a message box pop out automatically, which asks you to restore or update the iPhone. You can click on Restore and then the Restore and Update button to remove the unavailable screen.

After the progress bar ends on your iPhone, the iPhone restarts on a Hello screen and you can set up the iPhone and choose a backup to restore the data.

Method 4: Fix Unavailable iPhone with Find My App

If Find My iPhone is enabled on the unavailable iPhone and it is connected to a stable network, you can use the Find My app on another device to erase the unavailable screen. In this way, you need to know the Apple ID and password which is applied to the unavailable iPhone.

Step 1: Find an accessible iOS device, such iPhone or iPad. Here iPhone is set as an example. You should make sure that the Find My app is installed on the iPhone.

Step 2: Tap Home and then Find My app on the iPhone.

Step 3: Sign in with the Apple ID which is associated with the unavailable iPhone.

Step 4: Tap Devices and choose your unavailable iPhone.

Step 5: Scroll down and tap on Erase This Device option. Then tap on Continue.

Step 6: Tap on Next and the Erase button. You will be asked to enter the Apple ID password again. Then tap on Erase option in the top right corner, and the unavailable iPhone will be erased immediately.

Wait for minutes and the iPhone will reboot on the Hello screen. You can set up it as the new iPhone.

Frequently Ask Questions about Unavailable iPhone

1. Why iPhone unavailable message appears on my iPhone even I enter the 100% right lock screen code?

Your iPhone might regard your password as the wrong one or someone else changed your on-screen password. Another reason is that there are small bugs in the iOS system software. You can try to update the iOS.

2. I restored the unavailable iPhone with iTunes but still go back to a black screen with iPhone's unavailable text. What’s wrong?

First of all, you should check whether iTunes is the latest one or not. Then, if you are running Windows PC, please make sure it is running Windows 10 or later. Besides, you should make sure your iPhone is in recovery mode and keeps connected to your computer during the unlocking process. Finally, it is better to use the cable that comes with your iPhone. If you cannot find it, use another compatible cable instead.

3. If I failed to carry out the Apple ID password, how can I unlock an unavailable iPhone?

You can use iSunshare iPhone Passcode Genius to remove the unavailable screen on your iPhone. It requires no passwords to unlock a locked iPhone.

Conclusion:

If your iPhone shows an unavailable screen, you can keep calm and adopt one of the above methods to unlock it. iSunshare iPhone Passcode Genius is recommended here as it has fewer requirements for users and a high success rate.